ProcureClix Privacy Policy

1. Introduction

ProcureClix Inc. (“ProcureClix,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information in connection with:

  • Our website, including all public-facing pages
  • Demo request forms, contact forms, and marketing communications
  • Our cloud-based procurement platform (the “ Platform”)
  • Interactions with customers, suppliers, and partners

This Privacy Policy applies to:

  • Website visitors
  • Individuals who submit information through forms (e.g., demo requests, contact inquiries)
  • Users of the Platform
  • Representatives of customers, suppliers, and partners

2. Information We Collect

a. Personal Information

  • Name, email address, phone number
  • Job title and company name
  • Account credentials (username, password)

b. Business & Platform Data

  • Supplier and vendor information
  • Bid, sourcing, and auction data
  • Procurement documents (RFPs, RFQs, contracts, and related materials)
  • Communications within the Platform

c. Technical & Usage Data

  • IP address and device information
  • Browser type and operating system
  • Log data, access timestamps, and activity within the Platform or website

d. Information Collected Through Forms and Communications

When you submit a form on our website (such as requesting a demo, contacting us, or requesting information), we may collect:

  • Name, email address, phone number
  • Company name and job title
  • Any information you choose to provide in your message

We use this information to:

  • Respond to your inquiry
  • Provide requested information or schedule demonstrations
  • Communicate with you regarding our services

3. How We Use Information

We use information to:

  • Provide and operate the Platform
  • Facilitate procurement workflows and sourcing events
  • Communicate system updates, notifications, and service-related messages
  • Respond to inquiries and provide customer support
  • Improve platform functionality and user experience
  • Maintain security, integrity, and compliance
  • Fulfill legal and contractual obligations

4. Legal Basis for Processing (GDPR)

Where applicable, ProcureClix processes personal data based on:

  • Performance of a contract
  • Legitimate business interests, including platform improvement and security
  • Consent, where required
  • Compliance with legal obligations

5. Sharing of Information

We do not sell personal information.

We may share information with:

a. Service Providers (Subprocessors)

Including:

  • Cloud infrastructure providers (e.g., Microsoft Azure)
  • Analytics and monitoring providers (Tableau)
  • Communication and email service providers(Hubspot, Apollo, Sendgrid)

These providers are contractually obligated to safeguard data and use it only for authorized purposes.

b. Legal and Compliance

We may disclose information where necessary to:

  • Comply with applicable laws and regulations
  • Respond to lawful requests from authorities
  • Protect our rights, property, or safety, or that of our users

c. Business Transfers

Information may be transferred in connection with a merger, acquisition, financing, or sale of assets.

6. Data Retention

We retain personal and business data:

  • For the duration of the customer relationship
  • As required to fulfill contractual obligations
  • As necessary to comply with legal and regulatory requirements

Upon termination of services:

  • Customers may request export of their data the duration of the customer relationship
  • Data is securely deleted in accordance with our retention policies, typically within 6 years of contract termination, unless otherwise required by law

7. Security

ProcureClix implements appropriate technical and organizational safeguards, including:

  • Encryption of data in transit (TLS 1.2 or higher)
  • Secure cloud hosting on Microsoft Azure
  • Role-based access controls (RBAC)
  • Monitoring and logging of system activity
  • Regular backups and disaster recovery procedures

While no system can be guaranteed completely secure, we take reasonable steps to protect data from unauthorized access, loss, misuse, or alteration.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Request data portability

To exercise these rights, please contact: sales@procureclix.com

9. International Data Transfers

ProcureClix processes data primarily in the United States. Where personal data is transferred internationally, we implement appropriate safeguards consistent with applicable data protection laws.

10. Marketing Communications

Where permitted by applicable law, we may use your contact information to send:

  • Product updates
  • Relevant insights or content
  • Invitations to demos or events

You may opt out of marketing communications at any time by:

11. Third-Party Links

Our website or Platform may contain links to third-party websites. ProcureClix is not responsible for the privacy practices or content of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Material changes will be communicated where appropriate.

13. Contact Information

ProcureClix Inc.

8 The Green, Suite 21729
Dover, DE 19901
Email: sales@procureclix.com